David Norcross David Norcross

TP 6 - Email and Office Communication
Intermediate level

Description

In this lesson, Ss will read an article about the proliferation of workplace emails, listen to a conversation between colleagues about their workplace's decision to discontinue its use of an intranet, and then discuss with each other the benefits and detriments of banning cell phones and MP3 players in the office.

Materials

Main Aims

  • To provide fluency speaking practice in a debate in the context of technology in the workplace.

Subsidiary Aims

  • To provide gist listening practice using a text about workplace communications in the context of a conversation between colleagues.
  • To provide gist reading practice using a text about workplace emails in the context of a book summary.
  • To provide detailed listening practice using a text about office technology policies in the context of a conversation between colleagues.

Procedure

Warmer - Questions about Email and Intranet (3-5 minutes) • To set the context and engage Ss' top-down processing for reading and listening

- Greet Ss and ask them some questions about email, the internet, and technology at work. - Pass out worksheets with the questions for Ss to discuss with each other. - Clarify the meaning of "intranet."

Reading Warmer (5-6 minutes) • To provide gist reading practice about excessive emails in the context of an article.

- Instruct Ss to read, and pick the best title for the excerpt. - Converse in pairs. - WC FB. - Discuss possible solutions to the email problem.

Listening for Gist, then for Detail (9-10 minutes) • To get Ss to listen for gist, then for detail

- Put the Ss in groups. Give them cut up sections of the tape transcript and ask them to put them in order while listening to the recording. - Play the recording. - Give Ss the answer key to check their work. - Instruct the Ss to underline all the positive and negative expressions as they listen a second time. - Play the recording again. - In pairs, make a list of all the positive and negative expressions.

Positive to Negative Expressions Cline (4-6 minutes) • To review the meaning of the expressions from the previous activity, and prepare the Ss for freer practice

- Write "Positive" and "Negative" on opposite sides of the board, and instruct Ss to place cut-outs in the right position on the cline. - Pronunciation drilling. - Questions on worksheet to Ss.

Debate about Office Technology (18-20 minutes) • To give Ss practice speaking and disagreeing in the context of a debate about office technology

- Arrange chairs in two groups. One group of Ss brainstorms arguments for why cell phones should not be banned, the other for why they should. - Students from opposite groups pair up and discuss. - Partners rotate periodically. - Monitor, correct, and make notes for WC FB.

WC Feedback, WB Error Correction (8-10 minutes) • To provide Ss with FB about the language they used

- Write a list of error sentences on the board, in the middle of three columns. The left and right columns are for two teams of Ss. - Ss work in teams to fix the errors, then write the corrected sentence in their section of the board.

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