T show Ss quotation missing two words. Ts elicits meaning behind “middle class” (perhaps by speaking about upper-class and working-class). T elicits alternatives for the gaps with WC. T shows slide with discussion questions, Ss answer the questions in pairs.

Each S gets a flashcard with the name of a job and a “Find someone who…” worksheet. Ss have to walk around the room asking students questions to find out what each profession does. They should write the names of the jobs next to the description. T models exercise with a student. (There are at least 2 of each profession to make it easier. The four remaining professions will be covered after the activity.) Ss have 5 minutes. WC FB going over wkst. Modeling: “Do you take English classes?” “Yes I do” “What is your job?” “I’m a student” WC FB + additional vocabulary and drilling on overhead. Show visuals for: Builder – Wears a hard hat, constructs things Lawyer – defends people when the have problems Manager – person in charge of employees Security guard - protects stores against theft + drill older vocabulary: Disc jockey Journalist Musician Politician

T tells Ss that we're going to read some job ads. Ss work in pairs to find the synonyms – check answers with another group. WC FB, drill pronunciation.

T hands out questions. Ss work in pairs to make predictions from the questions. T then hands out text. Ss skim the text individually to see if their predictions were right. (Don’t forget to look at the bubbles!) They have one minute. FB: Check with partner. WC FB.

Ss take 3 minutes to read the text more carefully. When finished, T hands out questions. They answer the questions in pairs. When finished, check their answers with another group. WC FB.

In groups of three, Ss discuss a time when they spoke to a call center worker, and explain their experience. Was it amusing or annoying?