T. shows a google jamboard which displays photos of people making phone calls. T asks learners, "what are they likely to say in their conversations?" T. nominates Ss. to share their answers with the whole class

● Set Task : Individually, you will quickly read a short text, view the photos attached and answer the question that follows. You have 2 min. ● Individual Work: T. shares link on Zoom´s Chatbox to a Google jamboard where Ss. can see the reading gist task. This gist task allows students to see the target language in context. Students will get the general understanding of the context. ● To confirm understanding of instructions, T. uses ICQs; ● 1. Are you working individually or in groups? Individually ● 2. Will you answer the question that follows? yes ● Gist reading: Ss. quickly read and answer the question; ‘who is involved in the phone conversation?’ The question is there for students to express their general understanding of the text. (1 min) ● Class Feedback: T. nominates Ss. to share their answers with the whole class. (2 min) Ss. Read the text a second time for a detailed understanding. ● To help Ss. identify the TL, S. answer some questions like; -- " Why did John call?" --" What were John's complaints?" --“ Why did the customer care agent ask John to speak up?” ● T. nominates Ss. to share their answers with the whole class.

• Set Task: in peers, match the sentence to the phrase that best explains the phrase in bold • T. shares link on chatbox for a google slide. Ss. Compare answers in BOR. • T. nominates Ss. for OCFB • Set Task: in peers, match the sentence the correct form. • T. shares link on chatbox for a google slide. Ss. Compare answers in BOR. • T. nominates Ss. for OCFB • T. nominate Ss. To analyze sentences for sentence stress and linking • T. confirms pronunciation by modeling, choral, and individual drilling.

● Set task: peer work. Fill in the blank spaces with the correct option. You have 4 mins. ● T. shares link on Zoom´s Chatbox to a Google Forms where In peers, Ss will fill the blank spaces with the correct option. ● T. gives a demo to confirm instructions and uses ICQs (e.g are you filling blank spaces ?.....) yes ● Ss. Work in peers in their Breakout Rooms before OCFB (Open Class Feedback) (4 min) ● T. nominates Ss to discuss their answers as a whole group. Teacher asks students to justify their answers. (2 min)

● Set Task: In the Breakout Rooms, discuss the two questions; 1- what benefits have you had using a phone? 2- What has been some challenges you experience using a phone?. You have 6 mins. ● T. gives demo to confirm instructions ● Ss discuss in Breakout Rooms using the target language ● Ss. use the target language while discussing about their family in the Breakout Rooms (6 min) ● T. monitors while Ss. speak discuss ● T. nominates some Ss. to report to their partner´s answer to the Whole-class.. ● T. asks Ss. to identify the errors from Ss answers and elicit corrections by asking questions.