Show Slide 2. T says, "Tonight we're talking about unexpected situations. We will watch this short video together to introduce tonight's topic." Play YouTube video. T asks Ss, "Do you remember a time in your life when you had an unexpected situation happen? How did you react?"

Show Slide 3. T says, "Click on the link in the chat." After making sure Ss have the link, T says, "We will listen to 4 conversations together. While you listen to the conversations, answer the following questions: Where does the conversation take place? Who are the people? What is the unexpected problem? You don't need to submit the form." ICQs: Are you going to answer the questions after you listen, or while you listen? (while we listen) Will you submit the form? (No) T plays audio. T tells Ss, "Discuss the answers with your partner. If you have time, click submit and see if you got the answers right. You have 3 minutes." ICQs: Will you submit the form? (yes) ICQs: How much time do you have? (3 minutes) T sends Ss to BORs. T monitors BORs. T briefly reviews answers with Ss.

Show Slide 5. T says, "Click the link in the chat." After making sure all Ss have the link, T says, "With your partner, decide which phrases we use to express acceptance, which phrases we use to express annoyance, and which phrases we use to express regret." T says, "If you click the link at the top of the form, you can see the audio transcript of the conversations we just listened to. This will help you answer correctly." ICQ: "If I think that the answer to the first phrase is annoyance, which do I click?" (the first answer) "Where can I find the audio transcript?" (the link at the top of the form) T says, "You have 5 minutes," and sends Ss to BORs. T monitors BORs. Show Slide 6. T briefly reviews answers with Ss, keeping feedback minimal since this is not a core stage. T explains, "The only thing you really need to know about grammar here is that these phrases are fixed phrases. These are specific expressions we use in unexpected situations. The words stay in the same order." T circles phrases on the left side and says, "These phrases are neutral. They aren't very formal, but they aren't very casual. They're neutral." CCQ: Could you say these phrases to your best friend? (yes) CCQ: Could you say these phrases to your boss? (yes) T circles phrases in the middle and says, "These phrases are formal. They're not quite as common in everyday English, but they are polite." CCQ: Could you say these phrases to a professional acquaintance? (yes) T circles the phrase on the right and explains, "This is the most casual phrase compared to the others. If you're in an interview, and someone tells you their mother passed away, it wouldn't be appropriate to say, "Oh, no! You're joking!" It's too casual. CCQ: Can you use this phrase with a best friend? (yes) Show Slide 8. T reads each sentence, and asks Ss, "Where is the stress in this sentence?" and "Does my voice rise or fall?" T points out stress and intonation to Ss, and has Ss unmute themselves and repeat the correct pronunciation.

Show Slide 9. T says, "Click on the link in the chat." After making sure all Ss have the link, T says, "Fill in the missing phrases of the husband and wife’s conversation about an unexpected situation. You will do this individually." T circles the Word Bank at the top of the form. "These are the phrases you will use to fill in the blanks." ICQs: Will you do this with your partner, or by yourself? (By ourselves) Which phrases will you use to fill in the blanks? (The words at the top, in the word bank) T says, "You have 5 minutes. Start." T says, "Check the answers with your partner! You have 2 minutes.

Show Slide 11. T says, With your partner, think of a problem that could happen with the situation. Decide who is who, and act out the conversation." T selects a S to model the exercise for the Ss. T says, "You have 5 minutes to do this with your partner." T sends Ss to BORs. T monitors. Feedback and DEC