Teacher asks students to work in pairs and find the reason for being late in the classroom. After collecting different reason, teacher direct the students to the situation and ask them what they normally say when they are late. after clarifying the key marker of " I am sorry" , the teacher identifies the meaning of apology, request and excuse and make an example of a request ( as the response) for example the teacher may say " could you come earlier from next session?"

Students work in pairs and make three complaints about their neighbors. the teacher makes an example first. for example; my neighbor puts his garbage in the hallway. the teacher walks around, listens to them, makes note and guides them the teacher could also give them some topics such as guest, noise, parking and pets In part C students change their complaints and they play the role of neighbors one student make the complaint and request and the other student makes an excuse and apologizes they are doing it in pairs and other students listen as well. they complete the table as they are listening to each pairs. they will check the table at the end.

in this part, each receives a scenario. student A makes an excuse and apologizes , his/her partner responds to his/her apology then students get different roles Students need to use different expressions for different situations for example for the first scenario , the person who has forgotten his/her dentist appointment should be polite and formal and make reliable excuse. the interlocutor should answer politely and formally as well.