T displays the image "Waiter" T: WHERE IS IT? WHO ARE THE PEOPLE?(CUSTOMERS AND THE WAITER) WHAT ARE THE WAITER'S DUTIES?(TAKING ORDERS, SERVING THE FOOD, MAKING SUGGESTIONS) WHAT IS THE CUSTOMER DOING?(HE IS TIPPING THE WAITER) WHEN DO YOU TIP THE WAITER?(AFTER GETTING THE RECEIPT) DO YOU USUALLY TIP IN THE RESTAURANTS? WHY DO YOU TIP? DO YOU USUALLY TIP THE WAITER PERSONALY OR DO YOU PUT THE TIP IN A TIP BOX?

T gives the handout "Vocabulary" T: LOOK AT THE WORDS TELL EACH OTHER THE WORDS YOU KNOW LOOK UP IN THE DICTIONARY IF YOU DON'T KNOW THE MEANING WORK AS A GROUP ICQ: WHAT DO YOU DO? T: USE THE WORDS TO MAKE SENTENCES CHECK IF YOUR PARTNER USES THE WORD CORRECTLY ICQ: WHAT DO YOU DO? T monitors and notes the errors for correction T gives the handout "Listening Unit 2" T: LOOK AT PART A 1 LISTEN THE QUESTIONS TICK WHEN THE WAITER ASKS EACH QUESTION DO IT ALONE ICQ: WHAT DO YOU DO? T plays the audio "11" T: CHECK WITH YOUR PARTNER T reveals the key T: LOOK AT 2 LISTEN TO THE AUDIO MATCH EACH QUESTION A TO H WITH A REPLY 1 TO 8 DO IT ALONE ICQ: WHAT DO YOU DO? T plays the audio "11" T: CHECK WITH YOUR PARTNER T reveals the key T: LOOK AT 3 LISTEN TO THE AUDIO FILL THE GAPS DO IT ALONE ICQ: WHAT DO YOU DO? T plays the audio "12" T: CHECK WITH YOUR PARTNER T reveals the key T: LOOK AT PART B 1 LISTEN TO THE AUDIO TICK THE DISHES THE WAITRESS DESCRIBES DO IT ALONE ICQ: WHAT DO YOU DO? T plays the audio "13" T: CHECK WITH YOUR PARTNER T reveals the key T: LOOK AT 2 LISTEN TO THE AUDIO WRITE THE DISHES NEXT TO THE EXPRESSION DO IT ALONE ICQ: WHAT DO YOU DO? T plays the audio "13" T: CHECK WITH YOUR PARTNER T reveals the key T: IMAGINE YOU HAVE A FRIEND AND HE WILL START WORKING AS A WAITER WHAT WILL YOU ADVISE HIM TO DO? T writes the answers using should on the board.

T writes the marker sentence on the board: He should know how to deal with customers when an employee has made a mistake. T: WHAT IS THE MAIN VERB? WHAT IS THE FORM OF THE MAIN VERB? WHAT IS THE HELPING VERB?

T: WHEN DO WE USE SHOULD?(FOR ASKING/GIVING ADVISE AND OBLIGATION) T writes on the board "Should: for asking/giving an advise and obligation T writes (+), (-), (?) sentences on the board (+) You should be polite with the customers. T writes the form: (+) subject + should + main verb in base form (-) You should't be rude to the customers. T writes the form: (-) subject + shouldn't + main verb in base form (?) Should I offer complimentary drinks? T writes the form: (?) Should + subject + main verb in base form T: WE USUALLY USE SHOULD WITH I THINK/I DON'T THINK/DO YOU THINK T writes: I think you should be very polite. I don't think you should arrive late Do you think I should ve very polite? T: WHAT ELSE CAN WE USE SIMILAR TO SHOULD?(OUGHT TO) T writes on the board "ought to: for asking/giving advise and obligation" T writes (+), (-), (?) sentences on the board (+) You ought to be polite with the customers. T writes the form: (+) subject + ought to + main verb in base form (-) You ought not to be rude to the customers. T writes the form: (-) subject + ought not to + main verb in base form (?) Ought I to offer complimentary drinks? T writes the form: (?) Ought + subject + to + main verb in base form T writes on the board "ought to or should" 1) For negative sentences shouldn't is more common. Ought not to is very formal. 2) For question sentences should is more common. Ought not to is very formal. 3) use should when we want to say or ask what is the correct or best thing to do. It is a way of asking for or giving advice. In this meaning, we can also use ought to instead of should. The difference is that ought to is stronger in meaning. We use ought to to say what we consider to be the necessary or correct thing to do T: WHAT ELSE CAN WE USE TO GIVE ADVISE?(COULD) T writes the (+) sentence: You could ask to the waiter. T writes the form: (+) subject + could + main verb in base form CCQ: I OUGHT TO BE VERY POLITE WITH A CUSTOMER. IS IT IMPORTANT FOR ME TO BE VERY POLITE WITH A CUSTOMER?(YES) DO I HAVE A CHOICE NOT TO BE VERY POLITE WITH A CUSTOMER?(YES) IS IT A GOOD IDEA TO BE VERY POLITE?(YES)

T gives the handout "Unit 33" T: LOOK AT 33.1 CHOOSE THE CORRECT WORDS WRITE A SENTENCE USING OUGHT TO OR OUGHT NOT TO DO IT ALONE ICQ: WHAT DO YOU DO? T: CHECK WITH YOUR PARTNER T reveals the key

T: LOOK AT 33.2 WRITE SENTENCES WITH I THINK/I DON'T THINK AND SHOULD DO IT ALONE ICQ: WHAT DO YOU DO? T: CHECK WITH YOUR PARTNER T reveals the key

T splits the the students into A, B, C, D(the waiter) T: LOOK AT PART 3 READ YOUR ROLES AND DISCUSS USING THE LANGUAGE BOX WORK AS A GROUP ICQ: WHAT DO YOU DO? T monitors and notes the errors for correction T: LOOK AT PART 5 READ THE TEXT AND DISCUSS WITH YOUR PARTNER WORK IN PAIRS ICQ: WHAT DO YOU DO? T monitors and write the errors for correction. T: WHAT DO YOU THINK ABOUT USING ROBOTS AND OTHER TECHNOLOGICAL DEVICES IN THE REASTAURANTS? T: WHAT IS A CHORONIC CONDITION ASSOCIATED WITH ABNORMALLY HIGH LEVELS OF SUGAR IN THE BLOOD?(DIABETES) DO YOU KNOW ANYONE WHO SUFFERS FROM DIABETES? READ THE TIPS AND LOOK AT THE MENU TO DECIDE WHICH DISHES ARE GOOD FOR DIABETES. T splits the students into A's and B's T: LOOK AT PART 5 USE THE LANGUAGE BOX ASK THE WAITER FOR RECOMMENDATIONS FROM THE MENU AND ORDER YOUR MEAL. WORK IN PAIRS ICQ: WHAT DO YOU DO? T monitors and write the errors for correction.