T starts by asking Ss about their experience with hotels. -"do you usually stay in hotels on holiday?" -"what's the best hotel you have been to?" T pairs up the Ss and asks them to talk to each other about the best hotel they have ever been to for two minutes. T monitors as Ss are talking.

T puts a few pictures on the board using the OHP and elicits information about what kind of hotels they are. T draws a cloud on the board and continues to elicit the important information when it comes to reserving a hotel room: INS.: "What information do you want, when you call a hotel? help me write them on the board"

T pre-teaches charge, single/double room, meal. Charge: T mimes charging someone some money to elicit the word. Single/double room: T puts images of them side by side and elicits the meanings. Meal: T puts images of breakfast, lunch, and dinner to elicit the meaning.

T puts some useful incomplete sentences on the board and elicits the words to complete the sentences. - I ___ ___ two phone numbers. - We ___ ___ any single rooms left. - I ___ ___ a lot of money! I want somewhere ___... - I want to be near ___.

T divides the class into groups of 4 (each pair with back to back chairs) and chests the handout, showing Ss that we have two tourists and two hotel workers: INS.: "I want one phone call, 5 minutes. Tourists, you take information and hotels, you give information." T models the activity and then monitors as Ss talk and collects errors. INS.: "Now, I want tourists to call the other hotel and again, give and take information for 5 minutes." T models the activity and the monitors as Ss talk and collects errors. INS.: "Now I want you to change cards. Tourists are hotel workers now. Again, speak for 5 minutes." T monitors as Ss talk and collects errors. INS.: "Now call the other hotel." T monitors as Ss talk and collects errors. INS.: "Now, tell each other, what hotel was better for you?" T models the activity and monitors and collects errors.

T puts some major mistakes of the day on the board and elicits the correct answers from the Ss.