I will tell the students "Oh, I have a terrible headache" then I will ask them what we call this expression?(Complaint). The same, I will tell the students "Oh, I cut my finger" then I will ask them what we call this expression?(injury).

I will tell the students that we have many pictures, all the people in these pictures have some kind of injury or complaint. Then, I will ask them to read each picture's conversation ignoring the gaps for the moment, and underline each injury or complaint. I will point out that the first one (black eye) has been done for them. Lately, I will ask them about the pictures on the data to clarify the pronunciation and make sure that they understand the meaning.

I will tell the students: Now, look at the gaps in the conversations and guess what sort of things you think the people will say in these gaps

I will go through the useful phrases with the class and point out that they all show ways of giving advice. Then, I will ask them to read the conversations again and match the advice to the appropriate conversations. I will play the recording for them to check their answers. Finally, I will ask them to listen and repeat the useful phrases.

I will ask the students to read and choose the correct answer.

I will ask the students to work in pairs and discuss what advice they would give to the people in each situation.

I will ask the students to choose one injury or complaint and write a short conversation like the ones in Exercise 1. Then, I will ask them to practice their conversations.