"When you go to work, if your name is on the building, you're rich. If your name is on your desk, you're middle-class. If you're name is on your _____, you're _____." T writes the anecdote on the board, clarifies "middle-class" and elicits ideas from Ss for the blanks.T gives the answers for the blanks and asks Ss what the anecdote describes. (Answer: There is a class system for jobs, where people are labelled.) T elicits the meaning of "labelling". Then Ss discuss in pairs if this is similar in Italy.

T drills some words which may cause problems such as politician /pä-lə-ˈti-shən/, builder /ˈbil-dər/ , lawyer /ˈlȯ-yər/, DJ /ˈdē-ˌjā/ and gives HO1 to Ss. They have 2 minutes to decide on the two jobs they would / wouldn't like and mark them. Then they discuss reasons for their choices with their partners. T divides Ss into 5 groups. T gives HO2. Ss have 2 minutes to match the words. Then they check the answers on other tables. After that, T gives them the AK (HO3) T writes the questions below on the board and Ss discuss in groups; "How many call-centre workers are there in Italy?" "What kind of companies do they work for?" "What does a call-centre worker do?"

T tells Ss to fold the HO4 and read only the introduction part. Then T gives the papers to them. After they read it, T tells Ss to discuss the questions below in pairs; "Do you know what a call centre worker does?" "Have you ever spoken to one?" T gives HO5 and istructions as Ss have 30 seconds to read the text alone and answer the questions. ICQs; *How many seconds do you have to read the text? *Will you answer the questions alone or with your group? Then pair check and FB.

T tells Ss they have 5 minutes to read HO4 again but this time in detail and answer the questions on HO6. While they're reading T hangs the answers on the walls. Ss walk around the room to check the answers. Then a WC FB to justify the answers.

T writes on board; "Have you ever been to a job interview? How was it?" "Do you know anyone who works night shifts? What do they do?" "What is a good starting salary in your opinion?" Ss walk around the room and talk about these topics with each other. Then a quick WC FB.